Where does VEILORF ship?
We currently ship within the United States only.
How long does delivery take?
Estimated delivery is 2–5 business days for products shipped from the United States and 5–10 business days for products shipped from overseas, after an order is accepted for fulfillment. Carrier delays and other disruptions may affect estimates. Expedited and overnight delivery are not available.
How much is shipping?
Standard shipping is $8.00 below $70.00. It is free for orders of $70.00 or more, before taxes and after discounts. Your final shipping charge is shown before purchase.
How should I choose a size?
Check the individual item’s measurements and size options. Measurements and sizing can differ between products; do not rely on a single storewide conversion chart.
Can I return an item?
For eligible unworn clothing in original condition, contact support@veilorf.com within 7 calendar days after delivery. For split shipments, the window begins when the final package is delivered. After approval, hand the return to the carrier within 7 calendar days. Keep original tags and garment packaging with the SKU label. Exceptions and costs apply; review our full refund policy before buying.
Can I exchange or cancel?
We do not offer exchanges. For another size or color, return an eligible item and place a new order. Contact us as soon as possible to request cancellation. Cancellation may be possible within 24 hours but is not guaranteed; processing or shipped orders cannot be canceled.
How can I get help?
Email support@veilorf.com with your order number. For damaged, defective or incorrect items, include clear photos of the item and packaging. Do not send returns to the contact mailing address; wait for the approved return instructions.